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General Questions

One Skye Coffee House
Newburn Industrial Estate, Shelley Road, Newcastle Upon Tyne, NE15 9RT

Monday - Friday: 7:00 AM - 3:00 PM
Saturday - Sunday: Closed

One Skye Coffee House
Newburn Industrial Estate, Shelley Road, Newcastle Upon Tyne, NE15 9RT

Unfortunately, we don't offer delivery services. However, we do offer takeout services.

Our establishment operates on a walk-in-only basis.

We believe in providing a welcoming atmosphere for all our customers.

Feel free to drop by at any time during our operating hours, and we'll be delighted to accommodate you.

Yes, complimentary guest WiFi is available. Simply approach any of our friendly staff members for assistance in accessing the network.

Unfortunately, we do not permit pets on our premises.

This policy is in place to ensure the health, safety, and hygiene standards for all our visitors.

Payment

We accept cash as well as most major credit cards and debit cards. This includes Visa, Mastercard and Maestro.

We do not accept American Express.

We also take contactless payments, Apple Pay, Android Pay and Samsung Pay with our card machines.

Yes, we accept contactless card payments for a quick and seamless transaction.

Yes, we gladly accept mobile payments through apps like Apple Pay and Google Pay for a convenient and secure transaction.

Service charge is not included in the bill as our pricing is all-inclusive

Yes, you can absolutely tip using your cash or card!

Your generosity is very much appreciated, and it goes a long way in supporting our team. 😊

To add a tip to your card payment, simply let the staff member know during the payment process.

We do not charge any additional fees for credit card transactions.

The prices on our menu are inclusive of all costs.

We do not accept personal cheques as a form of payment.

This policy is in place to ensure the security of our transactions and to prevent the possibility of fraud or check bounce-backs.

We appreciate your understanding and offer alternative payment options, including cash, credit cards, and other secure methods.

If you have any questions or need assistance with choosing an alternative payment method, our staff will be happy to help.