Café Assistant

We are always looking for hardworking people with a natural passion for hospitality who want to use their skills to help us deliver an amazing experience to our customers.

We are seeking a dynamic and self-motivated individual to join our team as a Café Assistant.

The ideal candidate will have the right attitude, willingness to learn, honesty, effective communication, be proactive, and able to multitask effectively without constant supervision.

As a Café Assistant, you will play a crucial role in ensuring the smooth and efficient operation of One Skye, providing excellent customer service, and contributing to a positive and welcoming atmosphere.

FIXED DAY SHIFT

BENEFITS PACKAGE

WHAT WILL YOU BE DOING

* You pride yourself on having excellent product knowledge and going the extra mile to create memorable customer experiences

* You thrive on teamwork and support the management team to guarantee customers always have a fully positive experience

* You're keen to use your interpersonal skills, energy, and passion for food to ensure the highest standards and performance targets are constantly achieved

* Adhere to strict hygiene protocols during food preparation to ensure the safety of our customers by following proper hand washing and glove usage procedures to reduce the risk of contamination.

* Perform regular and thorough cleaning of all surfaces, utensils, and equipment to maintain a sanitized work environment. Monitor and follow cleaning schedules to uphold cleanliness standards throughout the café.

SKILLS (TRAINING WILL BE PROVIDED)

1. Utilising and understanding Cash Registry Software

2. Experience in creating fine coffee, espresso, cappuccino, flat white, Americano, etc via Coffee Machine

3. Ability to swiftly address a variety of impromptu tasks in alignment with the business needs.

DESIRED SKILLS (MUST HAVE)

1. Previous experience in working within a restaurant/café or busy food handling environment. 

2. Ability to work branch hours.

3. Demonstrates excellent time management skills, ensuring punctuality and reliability in all tasks.

4. Experience in both cash and card handling with a strong aptitude for basic mathematics.

5. Ability to learn quickly, work and adapt in a fast, ever-changing dynamic and demanding environment.

6. Ability to multi-task flexibly, proactively and work simultaneously under pressure as part of a team with minimal supervision.

7. Desire to continuously learn and improve both knowledge and skills.

8. Excellent communication skills in person, with proven ability to tailor products to customers with different and allergen needs.

9. Ability to listen and understand customers needs as well as establish trust and build lasting relationships.

10. Passionate about delivering the highest levels of service to customers in an engaging and informative way.

11. Always acting with a customer-first attitude and exuding confidence and friendliness.

12. Demonstrates excellent conflict resolution that harmonises better work environment, enhances customer and employee interactions and helps resolve disputes effectively.

13. Ability to bounce back from setbacks with a positive attitude, and able to navigate social challenges effectively while maintaining composure, focus and emotional balance in high-pressure situations.

14. Exhibit a high level of self-awareness and an understanding of personal emotions, empathy and able to recognise and comprehend the emotions of others to foster positive relationships.

HOW TO APPLY