We apologise for any inconvenience you may have experienced, and we immensely appreciate your feedback. Please kindly take a moment to share your concerns directly with us, so we can understand the issue, make improvements, and enhance our services for everyone in the future.
Please kindly provide us as much details as possible with the date and time of the incident and event itself that has caused your distress. Your detailed information will help us address your concerns more effectively.
We aim to respond within 72 hours to allow for a thorough investigation.
If other, please specify:
